Privacy Policy

When you use our services, we may collect personal information that you voluntarily provide, such as your name, email address, company name, and job title when you create an account, request a demo, or contact us.

We also collect usage data automatically, including log data (IP address, browser type, pages visited, timestamps), device information, and cookies or similar tracking technologies to improve our services and user experience.

Coconut AI uses the information we collect to provide, maintain, and improve our services; communicate with you about your account, updates, and promotional materials; respond to your inquiries and support requests; analyze usage patterns and optimize performance; and comply with legal obligations.

We do not sell your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform, subject to confidentiality agreements.

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security audits. While we strive to protect your data, no method of transmission over the internet is completely secure.

All code and data processed through Coconut environments are handled within isolated, secure sandboxes. We do not access or use your proprietary code or data for training purposes.

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to opt out of certain data processing activities. To exercise these rights, contact us at privacy@coconut.dev.

If you are a resident of the European Economic Area (EEA), you have additional rights under the GDPR, including the right to lodge a complaint with your local data protection authority.

We use cookies and similar technologies to enhance your experience, analyze site traffic, and serve relevant content. You can manage your cookie preferences through your browser settings. Essential cookies required for the operation of our platform cannot be disabled.

Our platform may integrate with third-party services, including cloud infrastructure providers (such as AWS), analytics tools, and communication platforms. These services have their own privacy policies, and we encourage you to review them.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@coconut.dev or write to: Coconut AI Inc., Austin, TX.